Refund Policy

Refund requests for Sale X Digital products.

Eligibility

Refund conditions and any additional guarantee period are provided in the offer and purchase terms for your product. Mandatory consumer rights remain applicable. This policy does not establish a universal guarantee period for all products.

Request a refund

Email contact@salexdigitalltda.online with the subject "Refund request". Include the product name, purchase date, order reference and email address used for the purchase. You may also use the refund request channel provided by your checkout platform, when available.

Request review

We review requests according to the terms presented at purchase and applicable law. We may request information needed to locate the transaction. Do not send passwords or full payment card details.

Processing

Approved refunds, and refunds required by law, are processed through the relevant payment provider. The time until funds appear depends on the provider, payment method and financial institution. Processing details are provided with the refund confirmation.

Subscriptions

Cancelling future renewals and requesting a refund for an existing charge are separate requests. Specify whether you want cancellation, a refund, or both. Product terms and mandatory legal rights apply.

Consumer rights

Nothing in this policy limits mandatory rights under applicable consumer law, including any applicable withdrawal rights for online purchases and remedies for defective products or services.

Contact

SALE X DIGITAL LTDA
CNPJ 39.588.734/0001-79
contact@salexdigitalltda.online
Last updated: October 7, 2026.